Accessibility View Close toolbar

Your First Visit

Patient Forms

Upon entering our office, our receptionist will  welcome you as a member of our family.  We will request that you complete our  patient forms located in the New Patient Center. This paperwork provides us with your health history and information on your condition.


Consultation

Next, you will have a consultation with Dr.. Norm Crandell to discuss your health-related problems, concerns, and potential treatment options. This initial visit is designed for Dr. Norm Crandell to learn more about you, your condition, and  expectations to determine how chiropractic care can meet your goals.


Examination

After your consultation, Dr. Norm Crandell will perform a complete chiropractic examination testing your reflexes and flexibility. Other standard neurological, orthopedic, postural, and physical tests will be performed as well. However, nothing  will be done in our office  without your consent.


X-Ray Studies

Depending on your specific condition, we may take X-rays as well. X-rays help us develop  the most effective treatment plan for you, and alert us of  any serious spinal conditions. Most people are amazed once they see their X-rays up close. In some cases, they can even identify their misalignments and degeneration themselves.


Report of Findings

Once the information is collected  and examinations are performed, Dr. Norm Crandell will give you a detailed report of all findings and answer any questions including:

  1. How can you help me?
  2. How often do I need to come in?
  3. What  will  my treatment  cost?

After reviewing your health history,  goals, and examining your spine and X-rays, Dr. Norm Crandell will discuss recommendations and notify you if  your condition  requires care with other providers.   Dr. Norm Crandell  will  provide the best  treatment and  wellness program for your needs.


Treatment

 At the conclusion of this initial  appointment, you can choose to  experience your first treatment. This may include spinal adjustments, physical therapy, and/or soft tissue massage.  Treatment is interactive, so  you can express concerns about the different styles of treatment  anytime.


Wellness Program

Prior to leaving, the doctor will suggest a  wellness program  to incorporate outside of treatment.  If you are in pain when you first come into our office this may include: ice or heat application instructions, certain activities or positions to avoid, and at home exercises and/or stretches.  If you desire,  our wellness team will work with you also to create healthy habits and routines for your lifestyle.  Every person is unique, therefore everyone requires a  customized wellness plan.  The purpose  of our wellness program is for   you  to achieve good spinal alignment, have a  healthy diet, exercise, and maintain a positive mental state.

Locations

Find us on the map

Office Hours

Our Regular Schedule

Monday:

8:00am

5:20pm

Tuesday:

7:00am

1:30pm

Wednesday:

9:00am - 12:40pm

3:00pm - 6:50pm

Thursday:

7:00am

12:30pm

Friday:

8:30am

5:20pm

Saturday:

Closed

Sunday:

Closed

Testimonials

Reviews By Our Satisfied Patients

  • "I had extensive foot reconstruction following an accident and was told I would never be able to run again. Dr. Crandell never gave up on me and five years later, I returned to competition and won the National Masters 100 meter hurdles gold medal in the fastest time run in the world that year (16.3) for my age group (65-69). I should give Dr. Crandell the gold medal (but I won't). Thanks to Felton Family Wellness, I can walk 18 holes at Pasatiempo and work out every day."
    John Martel
  • "Dr. Norm began treating me for severe, intermittent wrist pain that was interfering with my enjoyment of daily activities. I had been experiencing this wrist pain for several months before getting treatment from Dr. Norm. Prior to seeing Dr. Norm I had been taking aspirin, using topical analgesics, and restricting my activities so that I would not be in as much pain. After a few chiropractic treatments with Dr. Norm I am now happy to say that I have total freedom from my pain!"
    Audrey Dawson